Signature Social Events ♥

Shipping Policy

Last updated: 27 May 2026

Where we ship

Australia-wide via Australia Post. Tracking details are provided with each dispatch where applicable.

Order timing

Customers are responsible for ordering with adequate time before their event. Signature Social Events is not responsible for courier delays once parcels have been dispatched.

Please factor in:

• Order processing & preparation time
• Australia Post delivery timeframes for your destination
• Peak shipping periods (Christmas, Mother's Day, etc.)
• Weather events and other circumstances outside our control

Shipping details

Customers are responsible for ensuring their shipping details and address are entered correctly at checkout. We are not liable for parcels sent to incorrect addresses provided by the customer.

Event date disclaimer

Signature Social Events is not liable for delays caused by Australia Post, peak shipping periods, weather events or any circumstances outside our control. Please order with sufficient lead time.

Lost parcels

If a parcel is confirmed lost by Australia Post, replacement, refund or store credit will be assessed case-by-case. See our Refund & Returns Policy.

Contact

Tracking question or shipping concern? Email signaturesocialevents@outlook.com.au or call 0448 607 844.