Signature Social Events ♥
Privacy Policy
Last updated: 27 May 2026
Who we are
This Privacy Policy applies to personal information collected by Signature Social Events (ABN 68 873 746 823) through this website. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What we collect
When you place an order or submit an enquiry, we collect the information you provide directly to us, including:
- Your name, email and phone number
- Shipping address (for orders)
- Event date and details you choose to share
- Payment information (handled by our payment processor — we do not store card details)
- Communication history when you contact us
Why we collect it
We use your information to:
- Process and ship your order
- Reply to enquiries and provide customer support
- Send order confirmations, dispatch notifications and tracking
- Meet our legal and tax obligations
We do not sell your personal information. We do not add you to marketing lists without your consent.
Who we share it with
We share information only with the service providers needed to fulfil your order, including:
- Our payment processor (for processing payments — they receive only the information needed to charge your card)
- Australia Post (for shipping addresses + dispatch)
- Our email service provider (for transactional emails like order confirmations)
We do not pass your details to anyone outside the providers needed to deliver our service.
How we store it
Your information is stored securely with our service providers, who maintain their own security and compliance standards. We retain order information for as long as needed to meet legal, tax and customer-service obligations.
Cookies
This site uses essential cookies for site functionality (e.g. checkout). We do not use third-party tracking or advertising cookies without your consent.
Your rights
You can:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information we no longer need to keep
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we've mishandled your personal information
Contact
Privacy questions or requests? Email signaturesocialevents@outlook.com.au or call 0448 607 844.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent change.